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Home : Knowledge Management : Case Studies

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• Case Study: Knowledge Portal at Cisco - Report by John Schneble describes the design and development of a knowledge portal for Cisco Systems. Published by the American Society for Training and Development (ASTD).  ^pop

• Knowledge Management at Arthur D. Little - Organization and Technology - Discusses the implementation, organizational alignment process and system roll-out. By Dr. Patricia Spallek and Stefan Dietlein. [PDF]  ^pop

• Knowledge Management at Health Canada - Shares the vision, activities, products and tools used. [English, French]  ^pop

• Managing Knowledge The Chevron Way - Prepared remarks for delivery by Kenneth T. Derr, Chairman of the Board and Chief Executive Officer, Chevron Corporation, to the Knowledge Management World Summit.  ^pop

• Beep Knowledge System - Detailed case reports with advanced search facilities on the use of information and communication technology. Features multiple search methods, help and contact information.

• DesignNet - Offers description and outcomes of the research project of the Politecnico di Milano University - INDACO Department. Includes news.

• Learning and Innovation - Armed With Intelligence - Shared knowledge is the Department of Defense's not-so-secret weapon. By Perry Glasser, CIO Magazine.

• McKnow - Results of research projects designed to develop automated and user-oriented methods and algorithms. Features searchable database of project summaries, research teams and contact details. [English and Dutch].

• On-Line Distance Learning, Learning Communities and Knowledge Management - Adisorn Na Ubon of the University of York examines the application of techniques from KM to the problems of distance education. Offers references and links to related resources.

• The Competitive Semiconductor Manufacturing Human Resources Project - Findings of a University of California, Berkeley project on information sharing in different organizational contexts. Features articles that compare and contrast differences between the U.S. and Japanese semiconductor industry.